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Your feedback

Client feedback form following a recent installation

Your Name:

Your Email:

Is this the first time you have used us?

❓ What was important to you when deciding to choose Robinsons? (please tick all that apply)

A recommendation

Reading feedback from other clients

Seen Robinson's working locally

Like the quality of work and professionalism

Member of the APL & Trustmark

Website was very informative

Instagram page lot of inspiring content

❓Please provide a summary of your experience:

❓How likely is it that you will recommend Robinsons Landscape Construction to others?

100%

If asked happy to forward on your details

Nope

❓How likely is it that you will remain a customer

❓How likely is it that you will speak positively about Robinsons Landscape Construction to others

❓Would you like us to contact you for a follow up?

➡️ By completing this simple survey, you agree that Robinsons Landscape Construction Ltd (please tick all 3)

⬆️ Agreed Can use your comments and ratings may be published on our website and professional trade body association pages, excluding your personal address details. This is to assist other consumers in finding a trustworthy and skilled contractor.

⬆️ Agreed - Your personal details will only be shared with our professional trade body association when necessary to verify your feedback.

⬆️ Understood - Rest assured, your personal information will not be disclosed to any other parties.

We are delighted to receive your feedback! If you have initiated a chat, we will promptly respond.

Thank you sincerely for choosing us, we are always at your service for any upcoming projects.

Warm regards

Andy and the team at Robinsons Landscape Construction Ltd

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If you have a few extra minutes, feel free to share more detailed feedback in the space provided below.

📌 IF YOU WOULD LIKE TO PROVIDE A MORE DETAILED FEEBACK RESPONSE PLEASE ALSO COMPLETE THE FOLLOWING, THANK YOU📌

Your Name:

❓HOW SATISFIED ARE YOU WITH THE QUALITY OF MATERIALS &/OR PRODUCTS USED

❓HOW SATISFIED ARE YOU WITH THE SKILLSET & PROFESSIONALISM OF THE TEAM

❓How Satisfied Are You with the Tidiness? Were you pleased with the minimal disruption during the process? The site was left clear and tidy upon completion.

❓Overall Satisfaction: Value for Money How satisfied are you with the overall value for money? Consider the following aspects: The charges are reasonable in relation to the quality of work completed. The materials used during the installation. The level of expertise provided by the team. The extensive range of equipment and machinery that Robinsons has invested in.

❓Feedback on Project Paperwork How satisfied are you with the documentation provided for the project? Did it contain sufficient information?

❓Satisfaction with Costings How satisfied are you with the cost? Did you clearly understand what was included, as well as the payment schedule and amounts required?

❓HOW IMPORTANT IS THE FOLLOWING WHEN YOU SELECT A CONTRACTOR THE COMPANY IS CONSCIOUS OF QUALITY?

💯% I felt Robinsons were conscious of the quality throughout

Very important

It is for me but has not always been possible!

not applicable to me

❓HOW IMPORTANT IS THE FOLLOWING WHEN YOU SELECT A CONTRACTOR? THE COMPANY DELIVERS IN LINE WITH OUR EXPECTATIONS.

💯% I felt Robinsons met our expectations throughout

Very important

It is for me but has not always been possible!

not applicable to me

❓HOW IMPORTANT IS THE FOLLOWING WHEN YOU SELECT A CONTRACTOR? THE COMPANY'S SERVICES ARE INNOVATIVE & BESPOKE

💯% I felt Robinsons were great at advising me

Very important

It is for me but has not always been possible!

not applicable to me

❓HOW IMPORTANT IS THE FOLLOWING WHEN YOU SELECT A CONTRACTOR? THE COMPANY HAS EXTENSIVE KNOWLEDGE & EXPERIENCE IN SERVICES THEY OFFER

💯% I felt Robinsons have great in-depth knowledge

Very important

It is for me but has not always been possible!

not applicable to me

❓HOW IMPORTANT IS THE FOLLOWING WHEN YOU SELECT A CONTRACTOR? THE COMPANY HAS MANY OTHER SERVICES THAT MAY BE OF INTEREST

💯% I felt Robinsons have a comprehensive & interesting services

Very important

It is for me but has not always been possible!

❓HOW IMPORTANT IS THE FOLLOWING WHEN YOU SELECT A CONTRACTOR? COMPETITIVE PRICING

💯% I felt Robinsons gave fantastic pricing for what they undertook

Very important

It is for me but has not always been possible!

Not applicable

❓HOW IMPORTANT IS THE FOLLOWING WHEN YOU SELECT A CONTRACTOR? POSITIVE EXPERIENCES WITH THE CONTRACTOR

💯% II felt Robinsons were great

Very important

It is for me but has not always been possible!

Not applicable

❓HOW IMPORTANT IS THE FOLLOWING WHEN YOU SELECT A CONTRACTOR? POSITIVE REFERENCES AVAILABLE TO READ FROM PREVIOUS CLIENTS

💯% I felt Robinsons have very good feedback

Very important I only speak to Companies who have feedback

Very important

Very important but not easy to validate

❓HOW IMPORTANT IS THE FOLLOWING WHEN YOU SELECT A CONTRACTOR? THEIR ABILITY TO ADAPT TO CHANGES

💯% I felt Robinsons process to track & approve was good

Very important

Not applicable

We are delighted to receive your feedback! If you have initiated a chat, we will promptly respond.

Thank you sincerely for choosing us, we are always at your service for any upcoming projects.

Warm regards

Andy and the team at Robinsons Landscape Construction Ltd

Oops, there was an error sending your message.
Please try again later.

Interested in our services? We’re here to help!

We look forward to speaking to you very soon.

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